Everything your business runs on. One login.
36 products for communication, scheduling, money, growth, and AI - built on the same records, so a call becomes an appointment, an appointment becomes an invoice, and an invoice becomes cash without switching tools.
Communication
Talk to customers on every channel - calls, texts, website chat, social, video, and an AI receptionist that never misses.
Call Center
Live agents, dialer, number pools, audio controls, recent calls, and detailed call handling.
- checkCalls + SMS together
- checkLive agent presence
Inbox
Every customer conversation - SMS, live website chat, Facebook, and Instagram - in one shared team inbox.
- checkAll channels together
- checkShared team inbox
Live Chat
An embeddable chat widget for your website that feeds conversations straight into the shared inbox.
- checkWebsite widget
- checkMultiple widgets per site
AI Call Receptionist
An AI that answers your phone calls 24/7 in a natural voice, captures every caller, and books appointments for you.
- checkNatural voice conversations
- checkBooks appointments
AI Chat Receptionist
The same AI brain that answers your calls replies on website chat, SMS, Facebook, and Instagram 24/7.
- checkChat + SMS + social DMs
- checkBooks appointments
Rooms
Video meeting rooms for telehealth, client calls, and remote consultations - no downloads required.
- checkBrowser-based video
- checkInvite by email
Call Flows
A visual builder for how calls route - business hours, menus, queues, ring groups, voicemail, and an AI step.
- checkVisual routing builder
- checkMenus, queues, ring groups
Numbers
Provision local and toll-free numbers, port existing ones in with status tracking, and point each at a call flow.
- checkLocal + toll-free
- checkPorting with status tracking
Scheduling & Operations
Plan work, coordinate teams, and move operations forward without losing context between systems.
Schedule
Day, week, and month planning with map panels, team ordering, company filters, and unscheduled work.
- checkDispatch board
- checkMap panel
Appointments
Track statuses, assignees, companies, lead sources, tags, and advanced filters from one work view.
- checkStatus tracking
- checkAdvanced filters
Tasks & Assignments
Boards, ownership, reminders, dependencies, and reusable work templates.
- checkBoards
- checkDependencies
Team & Roles
Manage people, roles, permissions, profiles, and role-aware access across the platform.
- checkTeam members
- checkPermissions
Automations
Trigger-based workflows that send reminders, follow-ups, and updates so nothing depends on memory.
- checkAppointment reminders
- checkFollow-up sequences
Inventory
Track products and stock, reserve items against appointments, and get alerted before you run out.
- checkStock tracking
- checkAppointment reservations
Notes
Team notes and docs attached to clients and appointments, plus a floating notepad that follows you everywhere.
- checkNotes on clients + appointments
- checkShared team docs
Live Control Center
A live map of your team - who is where, who is available, and what everyone is working on right now.
- checkLive team map
- checkPresence status
Operations Hub
The configuration backbone - companies, locations, roles and permissions, vendors, service areas, and custom fields.
- checkMulti-company setup
- checkRoles + granular permissions
Timesheets
A mobile time clock with GPS-stamped shifts, a live on-the-clock view, manager approvals, and manual entry.
- checkGPS-stamped shifts
- checkLive on-the-clock view
Genaya AI is built into every product
Ask questions in plain language, get AI notes on every recorded call, and let the AI Receptionist answer customers on every channel - the same intelligence runs through every product on this page.
Finance & Payments
Quote, bill, collect, and pay the team from one connected revenue workflow.
Estimates
Create, send, remind, approve, and convert estimates with templates and tokens.
- checkTemplate sending
- checkApproval flow
Invoices
Invoice details, previews, signatures, reminders, balance tracking, and payment-ready billing.
- checkInvoice detail
- checkBalance tracking
Expenses
Track operational costs with structured records that stay connected to the wider financial workflow.
- checkExpense detail
- checkOperational cost tracking
Genaya Pay
Payments, payouts, disputes, onboarding, ACH enablement, and service fee controls.
- checkACH payments
- checkPayout controls
PayDesk
Payroll, contractor payouts, tax profiles, and 1099s for the team that does the work.
- checkTeam payroll
- checkContractor 1099s
Growth & Engagement
Turn interest into booked work with campaigns, forms, bookings, reviews, portals, and a CRM that keeps every relationship warm.
Campaigns
Email campaigns built on live audiences and templates - reach your whole client base without leaving the platform.
- checkEmail campaigns
- checkSmart audiences
Forms
Drag-and-drop form builder with public links - submissions become contacts and assigned leads.
- checkDrag-and-drop builder
- checkPublic form links
Bookings
Public booking pages synced to your real schedule - customers pick a slot, pay, and get confirmed.
- checkReal availability
- checkAuto-confirmations
Engage
Collect Google reviews after every appointment, publish a public company profile, and put your reputation to work.
- checkReview requests by SMS + email
- checkPublic company profile
Surveys
Post-service surveys and NPS with shareable links and analytics on every answer.
- checkPost-service surveys
- checkNPS scoring
Client Portal
Give customers one place to review schedules, approve work, message your team, and pay.
- checkApprovals
- checkSchedules
Clients
Manage CRM records, company relationships, lead attribution, statuses, and account history.
- checkClient records
- checkLead source filters
AI & Analytics
Ask questions in plain language, watch live dashboards built on your real operating data, and build on it all through the API.
Genaya AI
A workspace assistant for operational search, insight generation, and next-step guidance.
- checkOperational prompts
- checkInsight layer
Analytics
Track call logs, agent performance, operational filters, and cross-functional insight views.
- checkCall log
- checkCalls by agent
Reports
Build custom reporting views around segmentation, performance, and the numbers leadership asks for.
- checkCustom reports
- checkSegmentation
Call Intelligence
Every call recorded and transcribed, with AI notes, action items, and sentiment attached to the record.
- checkRecording + transcription
- checkAI notes + action items
Video Intelligence
Room sessions recorded with live transcription and AI summaries, so every meeting becomes a searchable record.
- checkSession recording
- checkLive transcription
Public API
A REST API over your Genaya data - API keys, 11+ resources, and full developer docs.
- checkREST API v1
- checkAPI key management
Run the whole operation from one place
Start with the products you need today and turn on the rest when you are ready - they already work together.