The depot lights come on.
Run logistics workflows with one control layer for routing, exceptions, and customer communication.
Genaya helps logistics operators keep bookings, dispatch, route coordination, customer updates, and invoicing connected so teams can react faster when operations shift.
One delivery day, from first scan to final invoice
Follow a single Tuesday at a last-mile operator that runs on Genaya. Every moment below is the same platform and the same shipment record - no tool switches, no re-keying.
The route board fills
Overnight orders drop onto the board while the vans are still cold. Every driver lane loads with its stops, sequence, and windows - the whole day is staged before the first engine turns over.
Dispatch texts go out
One tap and the morning goes out by text - drivers get their manifests, customers get their delivery windows. A hundred and forty-two updates send themselves while the coffee is still hot.
The whole fleet, one map
Mid-morning check: every van on one live map, pins moving, stops counting down. Route 7 is running ahead, Route 3 just cleared the depot - and nobody had to radio anyone to know it.
Proof of delivery lands
Stop 41 closes with a photo and a signature from the doorstep. The proof attaches itself to the shipment record the second it is taken - the office sees it before the van is back in gear.
An exception, handled in a minute
No answer at stop 52. The driver flags it, dispatch drops it into tomorrow morning's window, and the customer gets the new time by text - one exception, zero phone tag.
The invoicing batch runs
Every delivered stop is already billable. One batch run turns the day's PODs into account invoices - proof attached, pay links out - before the last van backs into the dock.
On time, on the board
Vans plugged in, doors down. The dashboard shows the day the way it actually went - 312 stops, a 96.4% on-time rate, and every exception closed before it became a complaint.
Every route, update, and invoice on one record.
Booking, dispatch, proof of delivery, exceptions, and billing share the same shipment record - so the depot and the road always see the same truth.
Genaya gives logistics teams a shared operating record for every shipment lifecycle.
The platform connects customer records, scheduling, tasks, reporting, and invoicing so dispatchers, coordinators, and finance teams can manage the same operational truth.
See how it worksEvery shipment starts structured
Loads, customers, locations, and service metadata are captured once and reused through the rest of the workflow.
Dispatch stays operational
Schedule pressure, team capacity, and geographic planning are visible while decisions are still being made.
Customer updates stay attached
Exception communication and delivery follow-up live alongside the shipment record, not outside it.
A logistics control board where routing, customer updates, and billing stay connected.
This workflow shows how Genaya can support a booking from customer intake through dispatch, exception management, and invoice follow-up.
The modules logistics teams run on
Each capability ships inside Genaya - one login, one record, no integration project.
Structured customer and company records
Keep customer accounts, contact history, and shipment relationships visible to every operator.
Inside GenayaClients + CompaniesDispatch boards and route context
Coordinate time windows, teams, and geographic constraints from one scheduling surface.
Inside GenayaSchedule + Service AreasException tasks and follow-up
Turn service issues, missed handoffs, and escalations into visible workflow instead of ad hoc messages.
Inside GenayaTasks + AppointmentsOps reporting and financial close
Track service reliability, workload pressure, and invoice readiness without stitching data together later.
Inside GenayaAnalytics + InvoicesRun tomorrow's routes on Genaya.
Book a walkthrough to see how Genaya supports dispatch control, customer updates, and financial follow-up in one platform.