Keep collections, payouts, and payment operations inside Genaya.
Genaya Pay already includes onboarding, capabilities management, ACH enablement, disputes, payouts, payment settings, and service fee controls. That gives the platform a serious embedded-payments story.
Bolt-on payments leak trust, time, and money
Payments should feel like part of the business system, not a bolt-on checkout. Genaya Pay is built to connect billing, customer experience, and payout operations from one place.
Checkout happens on someone else's page
The invoice comes from you, but the payment link bounces clients to a third-party page with a URL they have never seen. Some hesitate. Some close the tab. Some call to ask if it is a scam.
trending_downEvery redirect is a place to lose the paymentDeposits arrive with no story attached
A lump sum hits the bank: three invoices minus fees, maybe a refund netted in. Someone opens a spreadsheet and starts guessing which payments are inside - every single week.
trending_downHours lost matching deposits to invoicesDisputes get handled from an inbox
A chargeback notice lands in email with a deadline and zero context. The invoice is in one system, the payment in another, and the evidence is due before anyone connects them.
trending_downMiss the deadline, lose the dispute by defaultEvery payment lands on the record it belongs to
An invoice goes out, the client pays by card or bank, and the money shows up already matched - to the invoice, the client, and the work behind it. Clinics, agencies, firms, and field teams all see the same thing: cash with context.
- checkInvoices and payment flows in one experience
- checkCards and ACH bank payments side by side
- checkPayments matched to invoices automatically
Run payment operations, not a second back office
Payouts, disputes, ACH enablement, and service fee controls live in one operations layer. You can see what is available, what is in transit, and what needs a response - before a deadline finds you first.
- checkAvailable and in-transit funds at a glance
- checkDisputes shown next to the original invoice
- checkACH and service fee settings under your control
A complete payment operations layer
Integrated collection
Turn invoices and customer payment flows into a connected platform experience.
Payout operations
Track when funds are available and how money is moving back into the business.
Dispute visibility
Handle payment exceptions inside the same environment that owns the original revenue record.
Configuration controls
Enable ACH, manage service fees, and keep payment capabilities aligned with policy.
From onboarding to money in the bank
Complete onboarding
Guide the business through setup and capability requirements with clear status visibility.
Collect and monitor
Accept payments, track payout readiness, and resolve operational issues quickly.
Scale with confidence
Expand payment options and fee controls as the business matures.
From invoice sent to money in the bank - one system.
Collections, payouts, disputes, and fee controls live beside the invoices that started them.
Built for the people who watch the money
Finance teams
Keep cash collection and payout oversight close to billing and reporting.
Customer-facing teams
Offer smoother payment experiences without routing clients into a separate system.
Executives
Treat payments as a strategic platform capability rather than just a processor integration.
Payments that know the rest of the business
Genaya Pay is one part of Genaya. Every payment connects to the invoice, client, portal, and report it belongs to - without an integration project.
Invoices
Send an invoice and the payment experience is already attached - no external links to build, nothing to copy-paste.
Client Portal
Clients see their balance and pay from their own portal, on the same rails your team already trusts.
Expenses
Money out sits next to money in, so margin questions get answered inside one finance view.
Analytics
Collection speed and payment mix are measured beside the operations that earned the revenue.
Questions teams ask before taking payments
The existing product surface includes onboarding, ACH capability requests, payouts, disputes, payment settings, and service fee controls.
Because it completes the workflow from customer interaction to billing to collected cash inside one operating platform.
Yes. ACH bank payments can be enabled alongside cards, which is especially useful on larger invoices where card fees add up - think construction draws, agency retainers, or advisory fees.
The payouts view shows what is available and what is on the way, so you always know where collected funds stand without logging into a separate processor dashboard.
The dispute appears inside Genaya Pay next to the original payment and invoice, so you can respond with the full customer and billing context instead of digging through emails.
Ready to make getting paid the easy part?
Complete onboarding, send an invoice, and watch the first payment match itself.