Every written message answered in seconds, whatever channel it came from.
The same AI brain that answers your phone also answers your written channels: website live chat, inbound SMS, and Facebook and Instagram DMs. It replies in your business voice, books appointments against real availability, and steps aside the moment a teammate takes over in the Inbox.
Written messages expect written-message speed
A visitor who chats at 11 PM and hears nothing until morning has usually already messaged someone else. The AI Chat Receptionist keeps every written channel answered - instantly, accurately, and in your voice - so the conversation is still yours when the workday starts.
Nobody texts a business expecting an answer tomorrow. On chat, SMS, and social, the first business to reply usually wins the work - and "first" is measured in seconds, not office hours.
- checkInstant replies at any hour, on any written channel
- checkAccurate answers from your own business profile
- checkThe conversation is still yours in the morning
Your team can take over any thread, instantly
Every AI conversation sits in the shared Inbox like any other thread. The moment a teammate replies, the AI pauses on that conversation and hands over the full transcript - and it stays out of the way until you are done.
- checkAI replies are labeled, so nothing is ambiguous
- checkReply once and the AI pauses on that thread
- checkResume the AI whenever you want it back
It sounds like your business, not a bot
The AI composes every reply from the profile you approve: your services, your hours, your policies, your tone. Customers get a real answer written the way your best front-desk person would write it.
- checkTone and rules you set once, applied everywhere
- checkAnswers only from knowledge you approved
- checkConsistent across chat, SMS, and social
What the AI Chat Receptionist comes with
One brain, every written channel
Train it once and the same knowledge answers live chat, texts, and social DMs consistently.
Your voice, not a bot script
Replies follow the services, hours, and tone you set, so customers read your business, not a canned assistant.
Real appointment booking
It sees actual availability and books the slot inside the conversation instead of promising a callback.
Instant human handoff
The moment someone on your team replies in the Inbox, the AI pauses on that conversation and resumes only when you are done.
From ping to booked, without you touching it
A message arrives
A website chat, text, or DM lands - during the lunch rush, after hours, or while the team is heads down.
The AI answers
It responds in seconds with accurate answers, captures contact details, and books the appointment when the customer is ready.
You stay in control
Every conversation sits in the shared Inbox with a full transcript, and any teammate can take over live at any point.
Chat, text, and DMs - answered before you even see them.
One trained brain covers website chat, SMS, Facebook, and Instagram, and you only pay for the conversations it actually handles.
For every team whose messages outrun their hands
Clinics and practices
Give patients an instant, accurate answer on the channel they used, at any hour, without staffing it.
Field and trade businesses
Answer the customer who texts while your hands are busy with the work.
Agencies and firms
Keep response times tight on chat and social without dedicating a person to watch them.
One brain across the whole conversation stack
The AI Chat Receptionist works because the channels, the schedule, and the inbox it hands off to are all the same platform.
Inbox
Every AI conversation lives in the shared inbox with its full transcript - reply and the AI steps aside.
Live Chat
The widget on your website is one of the channels the AI covers the moment a visitor writes.
AI Call Receptionist
The same brain answers your phone calls with a natural voice - train it once, cover everything.
Schedule
It offers real openings and books the appointment inside the conversation.
Questions teams ask before turning it on
Website live chat, inbound SMS, and Facebook and Instagram messages. It is the same brain that powers the AI Call Receptionist, so it answers every channel with one consistent set of knowledge.
Open the conversation in the Inbox and reply - the AI pauses on that thread immediately and hands you the full transcript. Usage is metered per conversation, so you pay for what it handles, not for a seat.
No. The AI answers from your business profile - services, hours, policies, and tone. Scan your website to draft it automatically, refine what you want said differently, and it composes each reply itself instead of following a canned flowchart.
Yes. It reads your real availability, offers actual openings inside the conversation, and puts the appointment on your schedule with the contact details captured - no "we will call you back".
Yes. You control where the AI answers - website chat only, SMS only, social only, or all of them - and you can pause it on any single conversation without touching the rest.
Ready to answer every message in seconds?
Train the brain once and let it cover chat, SMS, and social - while your team keeps its hands on the real work.