The field service software that runs every trade.
Genaya combines intake, dispatch, jobs, estimates, invoices, payments, and reporting so service businesses can move faster without stitching together multiple tools.
Pick your trade, see your day
The same Genaya core - calls, dispatch, estimates, payments, and automation - shaped around the work each trade actually does.
It works with what you already use
Protect your profits
Keep parts, services, and labor for every trade you run in one Price Book with price, cost, and photo, so every tech quotes the same current price from the job.
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Automate your admin work
Reminders, follow-ups, and review requests go out on their own, so the office stops chasing and the calendar stays full.
Learn moreEvery inspection done to the same standard
Build your checklists once in E-Sign Docs - a tune-up, a water heater check, a panel safety inspection - attach them to the job, and required fields make sure no step gets skipped. Techs snap photos from the Genaya app straight onto the appointment, and the customer signs the finished report.
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Boost your average job size
Turn what the tech finds into a signed estimate before the truck leaves. Pull parts and labor from your Price Book, keep the job photos on the record, and let the customer approve and sign on the spot.
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Easily manage big jobs
Replacements, re-roofs, and remodels rarely fit in one visit. Book one appointment that spans the whole job, keep the crew and materials on it, and let a payment schedule collect the deposit up front and charge the balance when the work is done.
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Let customers pay over time
A $1,840 repair is an easier yes in monthly payments, and a system replacement even more so. When financing is turned on for your account, customers can apply to pay a bigger invoice over time right from the payment page. You are paid the full amount the same way a card payment pays out, and each lender makes its own approval decision.
Every call and text on the client's record
Calls, texts, and web chats land in one inbox tied to the client and the job, so the office always has the full history. When every line is busy, the AI Receptionist answers, checks real availability, and books a confirmed slot.
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Run your operation on Genaya
Try Genaya free for 14 days
No credit card needed. Bring your clients over and run your first day on Genaya.
The phone starts ringing.
One workday, from first ring to final dollar
Follow a single Tuesday at a service company that runs on Genaya. Every moment below is the same platform and the same record - no tool switches, no re-typing.
An urgent call comes in
A homeowner wakes up to a dead AC and dials your main line. Genaya rings the desk with client context on screen - and when nobody can grab it, the AI receptionist answers, books the first slot, and logs the job.
Dispatch fills the board
The morning queue drops onto the board. The 7:42 emergency slots in first, the rest of the day shifts around it, and every tech sees the same day before the trucks roll.
Tech arrives on site
Dana checks in from the driveway - the client already got the on-my-way text automatically. The checklist opens on her phone, and photos land straight on the job record.
Estimate approved on the spot
Dana builds the estimate at the kitchen table, line by line. The homeowner taps approve and signs with a finger - the work is authorized before she is back in the truck.
Invoice out, paid in minutes
The approved estimate becomes the invoice with one tap - same record, same amount. The pay link lands by text and the card clears before the next stop.
The review lands
Closing the job fires the review request automatically, while the fix is still humming. Five stars hit your profile before dinner - nobody had to remember to ask.
The owner sees the whole day
Trucks parked, books closed. The dashboard shows what actually happened - every job, dollar, and rating from today on one screen, with nothing left to reconcile.
Built for the crews that keep homes running
See your own day on Genaya
Book a demo and we will walk through your calls, schedule, estimates, and payments, or start free today.
Service company questions, answered
The short version of what service company owners ask before they switch to Genaya.
Genaya runs the whole job in one platform: calls and texts, the schedule and dispatch board, estimates and invoices, payments, automations, and reporting. The first call, the job photos, the signed estimate, and the payment all stay on the same client record.
Yes. HVAC, plumbing, electrical, roofing, garage doors, locksmiths, cleaning, landscaping, and more run on the same core. Your Price Book, appointment types, checklists, and automations are set up for the work you do, and each trade above has its own page.
Yes. Calls ring your team with the caller's record on screen, and the optional AI Receptionist answers when every line is busy. It checks real availability on your calendar and books a confirmed appointment, or captures the lead for the office to call back.
Yes. From the Genaya mobile app, a tech takes photos straight onto the appointment's attachments, so the evidence behind an estimate stays on the record with the job.
Build the estimate from your Price Book - parts, services, and labor - and the customer approves it with a signature, on your tablet or from the link you send. An approved estimate becomes the invoice without re-typing a line.
Yes, when financing is turned on for your account. Customers can apply to pay a larger invoice over time from the payment page with Affirm, Klarna, Afterpay, or Sunbit, and each lender decides its own approvals and amount limits.
Yes. An automation can create a follow-up task up to a year out when a job is marked done, so the office knows who to call before the next season. Appointment reminders and review requests can run on their own too.
Yes. Genaya imports clients and jobs from CSV or Excel files and from many field-service tools, so you do not start from an empty book.
Your crews do the work.Genaya handles the rest.
The AI Receptionist answers every call, the board stays full in every season, and the invoice goes out before the truck leaves the driveway. One platform for the office, the field, and everything in between.
