AI built inOperations software for
everything
you can imagine.
Ask about calls, schedules, invoices, leads, and payouts in plain language - Genaya answers from the same platform that runs your operation.
One platform.Every workflow.
Calls, scheduling, payments, automation, and AI - all in one connected operating system built for healthcare, finance, agencies, field services, and construction. Start running in minutes.
One platform. Five solutions.
Every product belongs to a family with its own home - and all five families run on the same records, the same login, and the same bill.
Communication
Talk to customers on every channel - calls, texts, website chat, social, video, and an AI receptionist that never misses.
Scheduling & Operations
Plan work, coordinate teams, and move operations forward without losing context between systems.
Finance & Payments
Quote, bill, collect, and pay the team from one connected revenue workflow.
Growth & Engagement
Turn interest into booked work with campaigns, forms, bookings, reviews, portals, and a CRM that keeps every relationship warm.
AI & Analytics
Ask questions in plain language, watch live dashboards built on your real operating data, and build on it all through the API.
One workspace for every
part of your operation
Move between products without ever leaving the page - the same shell your team works in every day.
Genaya
One operating loop, four stages
From the first conversation to revenue and insight, every stage runs on the same records.
Engage
Keep customer communication, CRM records, and intake connected from the start.
Run
Coordinate scheduling, appointments, teams, and assignments while automations handle the routine follow-up.
Govern
Use roles, organizations, catalogs, coverage zones, and workflow controls to shape the system.
Grow
Layer billing, payments, analytics, automation, and Genaya AI onto the connected operating model.
Every module, one record
Voice, scheduling, payments, AI, and controls ship as one product.
Run voice operations from the same system that owns customer and workflow context.
Get startedarrow_outwardMove from day planning to week and month scheduling with teams, map context, and unscheduled work in view.
Get startedarrow_outwardBook, assign, and track every appointment with owner, location, and status on one record.
Get startedarrow_outwardKeep every customer relationship, company link, and lead source in one connected CRM record.
Get startedarrow_outwardRun internal work on boards with owners, reminders, dependencies, and reusable templates.
Get startedarrow_outwardSend, remind, approve, and convert quotes - then carry them straight into appointments and billing.
Get startedarrow_outwardKeep cards, ACH, payouts, disputes, and billing controls connected to the operating record.
Get startedarrow_outwardGive customers one branded place to review work, approve estimates, message you, and pay.
Get startedarrow_outwardRead call logs, agent performance, and operational trends from filterable insight views.
Get startedarrow_outwardSurface backlog, revenue risk, and workflow friction across the wider platform.
Get startedarrow_outwardTurn routine follow-ups into flows that trigger on real events and run their own actions.
Get startedarrow_outwardModel teams, organizations, lead sources, catalogs, numbering, and workflow rules in one control layer.
Get startedarrow_outwardOne platform, shaped to how you operate
Pick your world. The same operating core - calls, scheduling, payments, automation, and AI - reshapes around the way your teams actually work.
Answer demand, dispatch crews, quote work, and collect payment from one field-ready platform.
See the dayField notes for operators
Hard numbers and playbooks from teams that run calls, scheduling, and revenue in one place.
Speed to lead: the first five minutes decide who wins the job
Respond in 5 minutes and you are up to 21x more likely to qualify a lead. Most businesses take hours. Here is the decay curve and a system a small office can run.
No-show math: benchmarks by industry and the fix stack that works
No-show benchmarks from 12% in dental to 50% in behavioral health, a one-minute cost formula, and a four-layer fix stack with the measured impact of each layer.
Is an AI receptionist worth it? Run the break-even math
AI answering costs $25-$300 a month versus $36,000+ a year for a receptionist. Here is the exact break-even formula, where AI fails, and when to skip it.
Questions, answered
The short version of what teams ask before they switch to Genaya.
Genaya is a multi-industry operations platform. Clinics, finance and advisory firms, software agencies, field-service companies, and construction teams all run on the same core: appointments, clients, calls and messages, payments, scheduling, analytics, automation, and AI. Industry-specific wording and workflows are configured in the product, so the words and workflows match how your industry actually operates.
Yes. Every record is scoped to your organization, and access inside your team is controlled by role-based permissions with four built-in roles. People only see the data and actions their role allows.
Yes. The built-in call center handles inbound and outbound voice, SMS, call routing, queues, and recordings, all tied to the same customer and appointment records the rest of the platform uses, so conversations never live in a separate silo.
GenayaPay lets you accept cards and ACH, send payment-ready invoices, track payouts, and handle disputes without leaving the platform. Collection stays connected to the invoice, client, and work record it came from.
Yes. Automations trigger on real events like a new lead, a booked appointment, or a paid invoice, then branch on your data and run actions such as sending a text, assigning an owner, or creating a task. Every run is recorded against the same operating record.
Genaya AI answers operational questions about your own data in plain language, covering overdue revenue, unscheduled work, call trends, and account activity. An optional AI receptionist can answer and qualify inbound calls. It works across the platform instead of being trapped in one screen.
Yes. The Genaya mobile app mirrors the core workspace so your team can run calls, scheduling, clients, and follow-up from the field using the same login and the same data.
You can start fast, invite your team, and bring in your existing clients and work. Because customer engagement, scheduling, billing, payments, and reporting already live in one product, there is no multi-tool integration project to stand up first.
Run the whole day from your pocket
Calls, schedule, clients, and payments on the go - the same login and live data as your desk.
Run your operation on Genaya
Start free, invite your team, and see your own data answer back.