The receptionist that answers every call, text, and chat. At 2 PM or 2 AM.
One AI brain answers your phone calls and replies on SMS, website chat, Facebook, and Instagram. It knows your services, your hours, and your schedule - so it does not just chat, it books real appointments while you work.
Your phone does not keep business hours
Every missed call is a customer calling your competitor next. The AI Receptionist makes missed calls impossible: it picks up instantly, sounds like your business, and turns after-hours demand into booked work.
After hours is where demand goes to die
Pipes burst at midnight. Patients wake up in pain at 5 AM. New clients browse on Sunday. Your phone rings when your business is closed - and closed means gone.
trending_downThe best leads often call outside 9 to 5Voicemail is a dead end
"Leave a message after the tone" is where callers hang up and dial the next result. The few who do leave a message wait hours for a callback they may not answer.
trending_downMost callers hang up instead of leaving a messageEvery ring interrupts paid work
When the same people who do the work also answer the phone, every call costs focus - and every ignored call costs a customer. Neither choice is free.
trending_downYou are always losing the call or the workIt learns your business from your website
Point the AI at your site and it drafts its own knowledge: services, hours, coverage area, and the way you talk about your work. You review and refine in the builder - no scripts to write, no decision trees to wire.
- checkScans your site and auto-fills the profile
- checkYou approve everything it is allowed to say
- checkLive the same day, tune it any time
It books appointments, not callbacks
The AI sees your actual availability, offers real openings, and puts the appointment on the board while the caller is still on the line. No "someone will get back to you" - the work is scheduled before the call ends.
- checkReads live availability from your schedule
- checkCaptures name, number, and the reason for the visit
- checkThe appointment lands with the client record attached
What the AI Receptionist comes with
One brain, every channel
Train it once and it answers phone calls and written messages with the same knowledge and tone.
Instant setup from your website
Point it at your site and it drafts its own knowledge of services, hours, and coverage - then you refine.
Real scheduling power
It sees actual availability and books appointments, not just "someone will call you back".
Human handoff any time
Pause the AI on any conversation from the inbox and take over live - it resumes when you are done.
Answering calls by this afternoon
Teach it your business
Scan your website to auto-fill the profile, then tune services, hours, and rules in the builder.
It answers everything
Calls, texts, chats, and DMs get instant, accurate responses on your business number.
You get booked work
Qualified leads, captured contact details, and appointments on the calendar - with transcripts of every conversation.
Closed for the night. Open for business.
The AI answers with a natural voice, handles the question, and books the appointment - while your team sleeps.
Anyone whose phone rings more than their team can answer
Owner-operators
Stop choosing between doing the work and answering the phone - the AI does the answering.
Clinics and practices
Give patients an instant, polite answer at any hour without staffing the front desk overnight.
High-volume teams
Let the AI absorb the routine questions so your people handle the conversations that need judgment.
One brain, wired into your whole operation
The AI Receptionist is one part of Genaya. It answers on your real number, books into your real schedule, and leaves every conversation where your team already works.
Call Center
The AI is a step in your call flow - it answers when the team is busy, closed, or heads down.
Inbox
Every AI conversation sits in the shared inbox with a full transcript, ready for a human to take over.
Live Chat
The same brain that answers calls greets website visitors and answers their questions.
Schedule
It reads real availability and books appointments straight onto the board - no callbacks.
Questions owners ask before turning it on
Yes. It holds natural voice conversations on your business number, answers questions about your services and hours, captures caller details, and books appointments into your schedule.
It captures the caller or sender details and hands the conversation to your team. You can also pause the AI on any conversation in the inbox and take over live at any moment.
Yes. The AI Receptionist runs as a step in your Genaya call flow, so it can answer after hours, when the team is busy, or as the first voice on the line - on the same business number your customers already call.
Minutes, not weeks. Point it at your website and it drafts its own knowledge of your services, hours, and coverage. You review, adjust the details in the builder, and turn it on - most businesses take their first AI-answered call the same day.
Yes - that is exactly what the business profile holds. The scan pre-fills services, hours, and coverage from your website, and you refine anything it should say differently. The AI only answers from what you approve.
Ready to answer every call, forever?
Teach it your business in minutes and let it take the next call - day, night, weekend, holiday.